Support

FAQs

How much volume is retrieved for each sample on an Access Array?

As of July 7, 2014, modifications to the system were released to our customers, causing the harvest volume for each sample to increase from 7–12 μL to 10–14 μL. Customers who adopted the protocol modification, which includes a new harvest script and hydration reagent, get the higher volume per sample. Customers using the older protocol and lower volume were supported through September 1, 2014.